FAQ – Frequently Asked Questions
At Working Holiday Starter we try to make things simple, however visas and other travel stuff can be quite complicated, so that’s why we have put this website together. We have gathered all the questions that you often ask us, so you can find the answer you need below..
I want a service that I cannot find on your website?
Really, we did not think of everything? Sorry about that, just flick an email to your advisor after getting your Starter Pack and they’ll get back to you as soon as possible.
How much does it cost?
There are a couple of things to go over about our costs.
- Cost of the Starter Pack
The cost of a Starter Pack is stated on our Starter Pack page where you can compare inclusions and prices.
- Other costs of the Starter Pack
Depending on add-ons and options you choose, you may have a monthly cost, like a phone plan or a semester cost like a bank account. Again, your adviser make sure to state those costs very clearly.
I don’t really want all of those services?
Arrival packs have been designed with what arrival companies think are the essential services you need. You do not have to use all of the services that they are offering, however they are available in every Starter Pack. You will not be offered a discount for the services that you do not use.
What if I don’t want to stay in Auckland?
Actually we encourage you to leave the city, Auckland is great but New Zealand is much more. You will be arriving in Auckland, you’ll get set up, then it’s up to you to go wherever you want. Your advisors are fully available online and over the phone during your entire trip whether you are next door or at the bottom of the South Island.
My country is not shown on the list?
If your country is not on the list of eligible countries for a Working Holiday Visa, we are sorry about that. We invite you to check the other visas available for you to come and visit the great New Zealand
What if I don’t get my Working Holiday Visa?
We strongly advise you to get your visa before you purchase a Starter Pack, however if you choose to buy it before you get you visa, you can, just check the refund policy. We provide you great tools to help you:
I bought An Arrival Pack and my bank statement is showing a different amount than the one displayed on my invoice?
No worries, it is due to 2 factors:
- First, if you used an online converter to have an idea of the cost in your currency, be aware that it is for information only and that each bank applies different rates to the New Zealand Dollar (NZD) currency. Your bank may be cheaper or more expensive. We get our exchange rates here.
- Second, be aware that for international transactions, banks sometimes charge a little extra, you can ask your bank before buying your Arrival Pack how much it will be. It is usually reasonable.
If, however, you feel that something is wrong, contact your chosen company and they will have a look at it for you.
Do I need to take a test to prove my English level?
The answer is simple: no you don’t. The Working Holiday program has been created especially for young travellers to help them discover different cultures and learn another language.
Can I participate with a friend?
Of course you can, the more the merrier! To make sure that you are together in each step of the way, flick your advisor an email to let him/her know who you are coming with, they’ll take care of the rest.
What sort of job should I expect to do?
It really depends on what you set your mind on and of course, your level of English. Here are a few example of popular travellers jobs:
Sales people, store manager, valet, concierge, maid, baby sitter, cook, fruit picker, tour guide, courier, graphic designer, travel agent, first aid teacher, bartender, waiter, sailor, … It is entirely up to you, no jobs are out of reach.
What happens if I don’t find a job?
You will find one; your advisors are here to assist you daily. In the unlikely event that it should take you, let’s say, more than 2-3 weeks to find a job, they will make your case first priority and go over their contacts in different businesses to get you as many interviews as they can.
Do I have to work?
No you don’t. In Working Holiday Visa, there is the word ‘Working’ but also HOLIDAY 😉
How do I find a place to live?
One other great thing about New Zealand: there is no housing crisis here. There is plenty of accommodation for every taste. Share, single, in town, out of town, small budget, big budget… Really, the choice is overwhelming. Obviously there are a few things to be careful of, but your orientation will go over them with you.
My country’s working holiday visa conditions state that I need to be between 18 and 35 years old to be eligible. What does it mean?
You can apply for a working holiday visa before your 36th birthday. If the visa is approved, regardless your age, you will have 12 months from the approval date to enter New Zealand. The validity of the visa (12 months) will only start when you enter the country the first time.
My country’s working holiday visa conditions state that I need to be between 18 and 30 years old to be eligible. What does it mean?
You can apply for a working holiday visa before your 31st birthday. If the visa is approved, regardless your age, you will have 12 months from the approval date to enter New Zealand. The validity of the visa (12 months) will only start when you enter the country the first time.
When do I need to apply for my Working Holiday Visa?
- If your country does not have a quota, whenever you want.
- If your country does have a quota, then the earlier the better. Places go extremely quickly.
In any case, take a minute to fill our Working Holiday Visa page. It will give you the entire list of requirements to your specific Working Holiday Visa.
Should I really get medical and travel insurance?
Yes. It is a requirement for every single working holidaymaker. If you want a good deal you can check the special Working Holiday insurance that we recommend.
Do I need vaccinations to come to New Zealand?
Usually not, but take a minute to fill our Working Holiday Visa page. It will give you the entire list of requirements to your specific Working Holiday Visa.
How do I meet people when I arrive?
When travelling, there is no easier thing than meeting other travellers like you. It is likely that you’ll be arriving in Auckland at the same time as other travellers to socialise with, but if not, Most arrival companies organise plenty of social events and your hostel will too. Your advisor will also point you to the most popular social places in Auckland. Plus, he/she will advise you on the most sociable ways to travel around New Zealand. You may be a solo traveller, but rest assured, you won’t spend a day alone.